Privacy Policy
Last updated: June 29, 2026
Who We Are
H2O Adventures / Aventures H2O inc. operates the Lachine Canal Nautical Centre at 2985B rue St-Patrick, Montreal, QC. This policy explains how we collect, use, and protect your personal information.
What We Collect
We collect information you provide when making a reservation, purchasing a membership or gift certificate, or contacting us — including your name, email address, phone number, and payment details.
How We Use It
We use your information to process bookings and payments, send booking confirmations and updates, respond to your inquiries, and improve our services. We do not sell your personal information to third parties.
Sharing Your Information
We may share your information with trusted service providers (such as our payment processor) who help us operate our business, under strict confidentiality agreements. We may also disclose information if required by law.
Data Retention
We keep your information only as long as necessary to provide our services and meet our legal obligations.
Your Rights
Under Quebec's Act respecting the protection of personal information in the private sector (Law 25), you have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at the details below.
Cookies
Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings, though some features may not function properly.
Contact
For any privacy-related questions or requests: